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FAQ
What's the age limit for your events?
Children 8 years and older are welcome to participate as ticketed attendees. Excluding workshops that are clearly stated 21+ and/or in venues that are alcohol-based venues such as breweries and distilleries.
Is parking available?
Our events happen in venues all over the Greater Boston area, some which have access to private parking lots - and others just have street parking. We email ticket holders at least 48 hours in advance to provide details about parking at the designated location and other key information to help plan accordingly.
What to do if an event is sold out?
Send a quick email at info@shopairi.com to be added to the waitlist. We will get back to let you know if we can squeeze you in. Tickets have been selling out rather quickly, so snag your ticket as early as possible, especially if you have your eye on a specific event.
What is your refund policy for in-person workshops?
Cancellation requests 48 hours in advance of the event are eligible for a 100% refund. Please contact us at your earliest convenience once a change occurs in your availability. Refunds for cancellations that occur 24 hours or less from the event time are not guaranteed, however we still encourage you to reach out to see what we can do for you!
Can I purchase a bundle of tickets for a large group?
Groups of 4 or more should send us a quick email to inform us of your party size. We can 1) check if there are enough tickets remaining to accommodate your full group and 2) confirm your group size is eligible for our upcoming public workshop
How can I request a discounted ticket?
Discounted tickets are available first come first serve. If you have an event in mind, please email us at info@shopairi.com or use the chat feature to inquire about eligibility and next steps.
Question is not answered?
Feel free to email at us info@shopairi.com or use the chat feature if you need further assistance.